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F.A.Q
Here you can access some of our most common questions
Please note that some features might not be available in the older versions of MERIQ, reach out to us and we will help you.
Frequently asked questions
General
Admin
Online reservation system
Support
Payment portal
MERIQ operates from Sweden with offices in Stockholm and Trollhättan.
Please note that we have different hours of operations as we are located in Sweden. Our normal hours of operation are 8:00AM - 5:00PM Central European Time (https://www.timeanddate.com/worldclock/sweden)Monday - Friday, but urgent support is available until 9:00PM Central European Time throughout the week.
Our normal hours of operation are 8:00AM - 5:00PM Central European Time (https://www.timeanddate.com/worldclock/sweden)Monday - Friday, but urgent support is available until 9:00PM Central European Time throughout the week.
It depends, send us an email to support@meriq.com and we can take it from there.
We have two subscriptions, Basic and Plus:
Included in the Basic subscription:
- Hosted page for online reservations, design, and functionality
- Integration to payment processor
- Support/development time for changes by MERIQ team calculated per quarter
Included in the Plus subscription:
- Hosted page for online reservations, design, and functionality
- Integration to payment processor
- Support/development time for changes by MERIQ team calculated per quarter
- Special bookings: Birthday party packages, All you can bowl, NYE event etc.
- Offers
- Discount codes
Check out our demo system here to see examples:
If you operate within the EU and use MERIQ services, you are required to have a GDPR agreement in place. This ensures compliance with data protection regulations.
1. You can easily generate your GDPR agreement here (https://meriq.com/gdpr/)
2. Print it out and sign it
3. Scan the whole document to a PDF file and name it: GDPR - [your center name]
4. Send the PDF to support@meriq.com (mailto:support@meriq.com)with the title: GDPR- [your center name]
Please email us at support@meriq.com (mailto:support@meriq.com)to get the information of our rates.
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